Holidays are a big and important event in the year. Plans are made long in advance, flights and accommodation are booked, and excursions are chosen.
So that you don’t have to worry about anything going wrong during your long-awaited stay on the wonderful sunny island of Majorca and you need to see a doctor, there is the Villas Medical Service.
Villas Medical Service has an extensive network of doctors and medical cooperation centres. The service has been specially developed for holidaymakers in villas and holiday flats on Mallorca, and offers a 24-hour service both in the coastal regions and inland. In the event of a medical emergency, a multilingual team will attend to your care and can transport you by their own medical ambulance or conventional medical transport to Quirón Palmaplanas Hospital or another nearby and most appropriate medical centre.
How does it work?
The Medical Service is available 24 hours a day, 356 days a year.
Step 1)
Call the toll-free number 900 844 484 (landline) or +34871959966 (mobile).
Step 2)
Tell the Medical Service the most important data:
- Patient’s first and last name
- Address/place where you are located
- Telephone number of the contact
- What has happened?
- Insurance details if required
Step 3)
Tell on the phone that you are a customer of Esprit Luxury Homes and therefore claiming the service.
Step 4)
Share your Location
You can be located by the team via www.villasmedical.com/where or the Villas Medical App if you are outside the urban centre or out in the countryside.
Important notes: Please ensure that location services are enabled on your device and location tracking is allowed.
Step 5)
Wait for the medical service, help is now on the way.
Advantages
What are the advantages of the Villas Medical Service compared to the classic emergency number?
A medical emergency is never easy. Especially abroad, when there are communication problems due to the foreign language or the family is not there to support you, it can be very challenging. That is why the Villas Medical Service was created. The team can attend to you in your mother tongue and thus, in addition to pure medical care, also offers great support to the patients and contributes to speeding up the recovery process.
Furthermore, the number is free of charge and available 24 hours a day.
If you are outside your accommodation or do not know the address, a web tool has been developed that can be used on any mobile device with GPS function. This way you can be found quickly without much effort and don’t have to worry about long waiting times.
Cooperations
The reliable cooperation partners of Villas Medical Service play a major role in providing optimal care and meeting your needs.
These include the Quirón Palma Planas Hospital. This belongs to the Quiròn Hospital Group, the largest private and renowned hospital network in Spain.
The hospital offers the best available technology and is experienced in all specialisations and diagnostic methods.
Other cooperation partners include:
- Dental Palma Planas in Palma, Inca and Manacor
- Prevention Service of the Balearic Islands, for risk management in the workplace
- Private health insurance in a class of its own: Asisa, Sanitas
Villas Medical Service also has partners in the fields of traumatology, podiatry, acupuncture and osteopathy, who are available to you in English, German or another language.
